How to Use the MyBluebird App: A Complete Guide for Foreigners

Published On 26 Oct 2026

Arriving in Indonesia for the first time and wondering how to get around? With the MyBluebird app, you can book a Bluebird taxi directly from your smartphone, making it easier to reach your hotel or explore the city.

MyBluebird is Bluebird Group’s official app for booking transportation services digitally. You can book a Bluebird taxi, rent a car, send packages through Bluebird Kirim (BBK), or arrange shuttle trips with Cititrans.

Packed with practical features, MyBluebird App makes it easy to tailor your trips, from scheduling rides in advance to choosing flexible payment options. To get started, here is a quick guide to downloading the app, creating an account, and booking your first ride.

How to Set Up Your MyBluebird Account

Before booking a Bluebird taxi, download the MyBluebird app from the Apple App Store or Google Play Store. Once the app is installed, follow these steps to create your account and set up your preferred payment method.

Download the app: Search for MyBluebird in the Google Play Store or Apple App Store, then download and install it on your smartphone.
Open the app: Select the registration or sign-up option to create a new account.
Enter your phone number: Use an active mobile number and follow the verification instructions displayed in the app.
Complete your personal details: Fill in the required information to finish setting up your account.
Set up your payment method: Choose from the available payment options, such as cash or EZPay, depending on your preferences and account availability.

Make sure your phone number is active so you can complete the verification process without any issues. Once your account is ready, you can proceed to book a taxi.

How to Book a Taxi App Ride in Minutes

After signing in, you can use the MyBluebird app to book a taxi based on your pickup location and destination. Follow these steps to arrange your ride.

Open the Ride Menu: Tap Ride on the app’s home screen to start booking your Bluebird taxi.
Set your pickup location: Allow the app to access your location if needed, or enter your pickup address manually. Double-check that the selected pickup point matches your actual location.
Enter your destination: Type in your destination address and review the location details shown on the screen.
Choose your service and ride options: Select the available vehicle or service options that best suit your travel needs.
Check the estimated fare: If a fare estimate is available, review it before proceeding so you can get an idea of the expected journey cost. (Of how much you taxi fare will cost)
Select a payment method: Choose one of the payment options available through your account.
Confirm your booking: Review your pickup point, destination, and other trip details before confirming your request.
Check your driver and vehicle details: Once your booking is accepted, review the driver and vehicle information displayed in the app. Use these details to make sure you get into the correct taxi.

To make pickup easier, choose a location that your driver can find without difficulty and ensure your destination address is accurate. If you're at a shopping mall, office building, or terminal, provide more specific pickup details when necessary. For example, identifying a particular entrance or designated pickup area can help avoid confusion.

Explore MyBluebird App Features for a More Convenient Journey

Cara Pesan Taksi Bluebird

Besides making taxi bookings easier, MyBluebird offers features designed to help you manage your transportation needs. Here are several options you can explore when planning your trips.

1. Advance Booking for Planned Trips

Have an early morning flight or an important appointment you can't afford to miss? Advance Booking allows you to arrange a taxi ahead of time for a planned journey.

Scheduling your ride in advance helps you prepare your transportation before departure day, rather than waiting until the last minute to find a taxi. Before completing your booking, check your travel schedule and review the booking conditions displayed in the app to make sure everything is correct.

2. Multi-Select for More Ride Options

When you're in a hurry or need a taxi as soon as possible, the Multi-Select feature can help you find a ride more efficiently. It allows you to select multiple service options and vehicle categories in a single booking request.

Once you submit your request, the system searches for nearby drivers across the selected service categories. A driver who accepts your booking can then head to your pickup point, helping you get on your way sooner.

3. Fixed Price for Greater Fare Certainty

Fixed Price offers a set fare for eligible journeys (trips) under the feature's applicable terms. By checking the fare before confirming your booking, you can estimate your transportation expenses more easily and plan your travel budget accordingly.

Keep in mind that this option may not be available for every service or trip. Always review the displayed fare and applicable conditions before confirming your booking so you understand the pricing.

4. EZPay for Cashless Payments

EZPay is a payment feature that makes it more convenient to pay for your ride without having to prepare cash for every trip. It's a useful option if you prefer handling everyday transactions digitally.

Before using EZPay, make sure the feature is available and ready to use on your account. You should also review the payment instructions provided in the app to ensure your transaction follows the applicable requirements.

5. EZPoint for Loyalty Benefits

EZPoint gives users access to Bluebird's loyalty program, subject to the applicable terms and conditions. For people who regularly use Bluebird services, the points program can offer additional value alongside their everyday transportation needs.

Check the app for information on how to earn points, the rules governing the program, and the available ways to use them. Understanding these details will help you make the most of the benefits offered through EZPoint.

Enjoy a More Convenient Journey with Bluebird

Booking a Bluebird taxi doesn't have to be time consuming. With the MyBluebird app, you can arrange your ride from your phone, check your booking details, and explore features that support your daily transportation needs.

Download MyBluebird from the Google Play Store or Apple App Store and register for an account to get started. Book a Bluebird taxi for your next trip and explore features such as Advance Booking, Multi-select, Fixed Price, EZPay, and EZPoint based on your needs and the options available in your account.

Whether you're traveling around the city or heading to an important appointment, MyBluebird helps you arrange your transportation with greater convenience.

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